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We deliver on-time and on-budget solutions that enable your company to reach its bottom-line goal by leveraging the power of Salesforce.com. Each company is unique, with unique business and sales processes. Through our proven methodology, we thouroughly analyze, interpret, and understand these processes, and provide a unified solution that meets your precise requirements. iCluck consultants have experience implementing Salesforce.com in virtually every industry and will assist you in the following areas: Configuration Configure Salesforce.com to your precise needs. It all starts with proper configuration - you can't build a house without a solid foundation. Our consultants effectively configure Salesforce.com to fit all your needs. Customization Get the look & feel, and advanced functionality that makes you the most productive. We will help you customize Salesforce with s-controls and Apex development. Integration Integrate Salesforce with your legacy applications for a closed-loop system. Automate your business processes without ridding yourself of what already works. Data Services Clean, optimize, and migrate your data to Salesforce.com. A data-driven application needs to have good data. Our data analysts can get you to a point where you have consistent, high-quality, and high-integrity data. Training Fully adopt Salesforce. Our training specialists know how to get your users excited about Salesforce.com, and how to best use all the functionalities in the system. Remote Administration Let the experts handle it. We will manage your Salesforce.com system by providing support, user management services, maintenance, and notifications of new features.
The Methodology
Blueprint - Defining Your Business Process Don’t work for your software, let it work for you. Businesses are realizing the cost and time benefits of implementing On-demand solutions and eliminating the heavy burden of controlling and managing legacy systems. iCluck is dedicated to understanding your organization’s business process and goals. Through requirements gathering and business process reviews, we will blue print a technology strategy that will enable an on-time and on-budget implementation for your solution. Implementation Our consultants are adept at implementing On-Demand applications such as salesforce.com and google apps to better suit your business needs. Implementation is the second step of our business methodology, and the point at which you will begin seeing real changes in your business processes. We will customize one of our offerings based on detailed requirements developed during the Blueprint phase. Education A successful roll-out doesn't end after implementation. Effective user adoption is critical in maximizing your investment and getting the most from your implementation. iCluck's training experts can provide tailor-made curriculum and deliver classroom training to end-users. This ensures that no question goes unanswered and that complete understanding and adoption of your company’s system is achieved.
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